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��<font size="2" face="Meiryo UI"><u>Wireless LAN (Wi-Fi) connection problem</u><br><br>

If setting of the access point (wireless LAN router) is required, refer to the manual of the access point (wireless LAN router).<br>



<ul>

<li><b>Is the printer turned on?</b><br>

If the printer is set to automatic power-off, it might have been turned off when not in use. Please make sure that the power is on.</li>

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<li><b>Is the privacy or separator feature disabled in the access point (wireless LAN router)?</b><br>

If the privacy separator feature is enabled, you will not be able to print or configure the connection settings because the communication between the connected devices and the access point (wireless LAN router) is cut off. Disable the privacy separator feature. The name of the function may vary depending on the manufacturer.</li>

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<li><b>Are you using MAC address restrictions to the access point (wireless LAN router)?</b><br>

Prior to configuring the printer's network settings, please register the MAC address of the printer to the access point (wireless LAN router).</li>

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<li><b>Did you restart the access point (wireless LAN router)?</b><br>

It is recommended that you restart the access point (wireless LAN router) when you have repeated the connection setup several times, or you have suddenly cut it off, or the network is unstable, or you have changed the settings of the access point (wireless LAN router).</li>

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<li><b>Is the printer connected to a network that Is connected to the computer?</b><br>

You can confirm the information of the network the computer is connected to by the following. This network Information can be confirmed in the network connection diagnostic reports of the printer or a network status sheet.</li>

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<li><b>Do you use security software such as a firewall that blocks the communication?</b><br>

If you newly installed security software, there is a possibility that the software hindered communication with the printer. Register to allow communication with the printer.</li></ul>

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